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Privacy & Cookies

We use cookies to allow us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers. Cookies contain information that is transferred to your computer’s hard drive.

We use cookies to recognise and count the number of visitors, and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.

We are committed to ensuring the privacy of all personal data that we hold. This commitment is shared by both our regulators in England, the Care Quality Commission (CQC), and Wales, the Care Inspectorate Wales (CIW). Please find the following privacy policies of the CIW and the CQC. Any queries regarding the privacy policies of CQC or CIW should be sent to them directly.

Terms and conditions

This website has terms and conditions. If you use this website you agree to these terms and conditions from when you first use it. We may change these terms and conditions at any time. If you use the website after we have changed them you agree to the new terms and conditions.

If you don’t agree with these terms and conditions you must stop using this website straightaway.

This website is owned by Walsingham Support. We are a company limited by guarantee registered in England and Wales. Our company number is 2016251. Our registered charity number is 294832.

Content disclaimer

We try to make sure everything on this website is up to date and accurate. However, we can’t guarantee that our information is complete.

We won’t accept liability for any loss or damage or inconvenience caused by using the information on our website or not being able to use it.

Links to other websites

We put some links to other websites on our website to make things easy for you. We do not control these websites. We are not responsible for these websites or what is on them. We can’t control if these websites are available. Links do not mean that we approve of these other websites.

Use of information on our website

You can copy anything on this website for your own personal use as a private individual. You must not republish any information on this site in printed documents, on websites or in any other format unless we write to you to say you can.

Some information and photos have been put on this website with the permission of the copyright owners who are not Walsingham. All rights are reserved on these.

You must get permission from the copyright owners if you want to copy them.

You agree to only use this website within the law and in a way that does not affect the use or enjoyment of the website by anyone else.

Any information that you send to or put on any public area of the website including questions, feedback and suggestions will not be treated as private information or belonging to you.


Some of the photos on this website are from a photo library. The people in the other photos have said it is okay to use the photos on our website.

Choice of law

These terms and conditions are ruled by the laws of England and Wales. Any disagreements will come under the exclusive rule of the Courts of England and Wales.

If there is any difference between these terms and conditions and any rules for bits of information on this website then the rules should be used.

Modern Slavery statement

The Walsingham Support Group is aware of our responsibilities towards people we support, employees, and the local community and expects all suppliers to the Walsingham Support Group to adhere to the same ethical principles. We are committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business. Our internal policies replicate our commitment to acting ethically and with integrity in all our business relationships.