General Manager

35 hours per week
Closing date:
31 August 2017
Forge Fach, Swansea

Walsingham Support is a leading UK charity, with strong values and a successful track record of developing and delivering high quality personalised support for people with learning disabilities and complex needs.  As part of our ambitious growth strategy we have launched our subsidiary Walsingham Support Community Solutions (WSCS), to capitalise on our expertise and reach, broaden our offering, and explore new ways to support some of the most vulnerable people in our society.

This role is an exceptionally exciting opportunity to manage Forge Fach, our flagship WSCS service in Swansea, providing valued resources to the wider community, including catering, business services and a cinema.  Forge Fach forms the springboard for WSCS’s national growth strategy, where new services and commercial initiatives are piloted and tested, in preparation for a wider rollout of programmes across Wales and England.

Job Description

As General Manager, you will balance the effective management and improvement of the existing Forge Fach services portfolio.  Reporting directly to the Head of WSCS, you will support their UK-wide remit through growing sustainable income streams in a social enterprise environment, and piloting new ideas in preparation for wider rollout.

Person Specification

You will bring management experience from sectors such as leisure & hospitality, retail or business services, and will be able to apply your customer service focus and commercial acumen in a not for profit and social enterprise environment.

Most importantly, you will be passionate about improving the amenities available to the Clydach and wider Swansea communities, and committed to ensuring accessibility for all groups who could benefit from Forge Fach’s work.

Closing Date: Thursday 31 August 2017

Interview date: Saturday 9 September 2017 (Forge Fach, Swansea)

Application details

If you would like further information about this vacancy, please email

Or fill in our application and equal opportunities forms now!

Application Form

Equal Opportunities Form

Please complete the forms as fully as possible, remembering to:

  • Provide details of your education and training
  • List your full employment history, explaining any gaps
  • Provide contact details including address, phone, fax and email if possible
  • Specify the month as well as the year when required
  • Answer all of the Criminal Records Disclosure questions
  • Attach any additional sheets or information. If you have any questions about the role, experience problems with the forms or are using a screen reader which cannot access the forms, please email us at or phone us on 020 8343 5543.

If you would like the opportunity to discuss the role further please call Human Resources on 0208 3450 5543.

Get in touch

  • This field is for validation purposes and should be left unchanged.

Call our support and information line

  • 0333 405 1030
  • Walsingham Support
    Suite 500
    1st Floor, Building 4
    North London Business Park
    Oakleigh Road South
    New Southgate
    London, N11 1GN