Deputy Manager
This is an exciting opportunity for the right person to make a real difference.
As the Deputy Manager you will be a role model for the support workers and will assist the manager to lead, motivate and manage the service to a high standard. This position will involve a mixture of shift work and supporting the Locality Manager in the office. The challenging and varied role of a Deputy Manager is ideal for anyone hoping to make a positive impact on the lives of the people we support and their families. Whilst this is a very diverse role, the key focus is always on supporting a person to lead a fulfilling and more independent life.
Requirements
- Level 3 Social care qualification. (Minimum essential required)
- Level 5 Social care qualification in line with the organisation’s strategic aims or willingness to complete the qualification within a designated time frame.
- Good knowledge and practical implementation of the health & social care act (particularly the fundamental standards of quality & safety in England)
- Ability to recognise, challenge and remedy poor practice.
- Experience of working at a supervisory level in care/support setting within the last 3 years.
- Ability to set and work to deadlines.
- Excellent level of people management skills.
- Management skills to maintain the service to a high standard.
- Ability to travel independently to various locations across the organisation for training, meetings, cover etc. which may involve overnight stays.
- Computer skills in Microsoft office particularly word, excel, outlook and the internet.
- Excellent level of organisation skills.
- Ability to demonstrate clear communication skills both verbal and written.
Responsibilities
- To actively support person centred planning with each individual, ensuring that support plans are tailored to meet individual needs and wishes, identifying opportunities that promote growth and development for the people we support.
- To provide support in line with individuals support plans and service aims & objectives. This may include but is not limited to personal/intimate care; support with daily living; managing finances; maintaining relationships; supporting social/community involvement; supporting education & employment and undertaking activities and holidays.
- To actively support each individual to manage their health needs, e.g. administration of medication, attendance at appointments, supporting dietary needs and through monitoring, recording and reporting changing needs as appropriate.
- To facilitate and empower independence by encouraging and promoting participation in all aspects of daily life, to enable the people we support to develop skills and do as much as they possibly can for themselves.
- To develop an understanding of each person’s communication needs and styles, in order to facilitate effective communication, enabling the people we support to make their own informed choices, communicate their own wishes and be “listened to” whatever their means of communication.
- To be willing to take an active role in the spiritual and cultural needs of the people we support according to the individual’s beliefs, wishes and customs.
- To ensure all support provided preserves and respects the dignity and privacy of the people we support.
- To undertake key working responsibilities for a designated individual and/or actively participate in the key working process if required.
- To take responsibility in ensuring that every individual we support is safeguarded from harm, abuse, and unnecessary risk.
- To ensure appropriate care is taken in relation to the use of equipment (service and individual) and personal belongings of the people we support.
Policy, Legislation and Administration
- To have an on-going understanding and to adhere and follow all relevant organisational policies, procedures and best practice guidelines in relation to Health and Social Care Standards, and local contractual arrangements
- To ensure all work by both yourself and others is safely carried out within organisational policy and the Health & Safety at Work Act (1974).
- To ensure Risk Assessments are undertaken, recorded, delivered and regularly reviewed.
- To ensure all records are updated and maintained accurately, in line with Confidentiality and Data Protection policies, legal and contractual requirements and service level arrangements.
- To report any significant issues, notifiable events or concerns through appropriate channels as outlined in the relevant policy and procedure.
- To accurately record all financial transactions in line with relevant organisational policies and procedures.
Relationships & Communication
- To develop professional relationships with colleagues, families, other stake holders; partner organisations and regulatory bodies
- To attend external meetings as required, representing the organisation in a professional manner.
- To work as part of a team; communicating effectively, taking responsibility for leading shifts as required; following direction from the shift leader and ensuring all necessary tasks are completed.
- To attend and participate in team meetings, supervisions, appraisals and training as required.
- To respect and understand people’s needs in relation to: gender (including gender identity), age, sexual orientation, race, religion or belief, and disability
General
- To travel to allocated locations and if required drive service/people we support’s vehicles, completing relevant checks and records in relation to travel undertaken.
- To undertake lone working, night sleep in duties and on-call arrangements as required in the service specification.
- To take responsibility for your job description and an active role in determining and meeting your development needs
- To carry out any other duties that are within the scope, spirit and purpose of the job, its title and are requested by the post-holder’s line manager
Because of the nature of our work we are incredibly thorough with our application process to ensure we are constantly safe guarding the wellbeing of the individuals we support.
Our application form contains 8 sections. You will be asked to sign-in to or create a new account - this will allow you to save your progress and return to the form at a later stage.
How Walsingham Support uses your data
Walsingham Support will collect and store your data for recruitment purposes only, and will not share it with anyone else.
What you need to complete your application
To help you complete our online application form as quickly as possible, we suggest that you have the following information to hand before you start.
- Your full home address and contact details
- Your complete employment history, with full start and end dates of all jobs
- Full dates for any periods your have been claiming state benefits
- Full dates for any periods of full-time further education you have done since leaving school
Please ensure that you fill all sections of the application form in full, or add ‘none’ or N/A where appropriate. All offers of employment will be subject to receipt of references and an Enhanced Disclosure & barring Service Disclosure, which are satisfactory to Walsingham Support. If you require any help filling out this application form please contact HRheadoffice@walsingham.com and we will be happy to help.